Follows from the case Istituto Clinico Humanitas (A) and (B). Description of the construction and operation of the new Office of Emergency Humanitas. Istituto Clinico Humanitas has developed a very efficient operating system to work with elected (mostly surgical) patients. Opening the emergency, however, the institute is now charge of the complex and highly variable medical patients. Wondered if the previous operating system for this new patient population, and how it may require modification to meet the unique needs of these patients. The concept of hospital in-hospital is central to the new design Humnitas, and the case is, if it is possible in this situation. "Hide
by Richard Bohmer Source: Harvard Business School 16 pages. Publication Date: August 31, 2006. Prod. #: 607022-PDF-ENG
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