IMD-3-2282 © 2012
Henderson, James; Bochukova, Polina
This case has to do with driving a serial acquisition strategy - a 10 year journey for ISS, among the biggest incorporated centers services business worldwide. Throughout its 600 purchases over 10 years, the business changed from being a Nordic cleaning business to an international powerhouse in incorporated centers services providing exactly what the business calls 'the capacity' of services consisting of: cleaning, catering, security, workplace assistance and landscape services. Case (A) explains the early days of the best ways to establish the company for such a huge job.
The individuals are entrusted the concern of 'the best ways to tackle it' specifically considered that the typical method has actually been to leave the duty of search, due diligence, and settlements generally to a main M&A group. Offered the large numbers that would have to be analyzed - at least 6000 - the job ends up being rapidly frustrating. Knowing goals: Overall the knowing goals are threefold: 1) Determining the nature and company scope of acquisition programs; 2) Recognizing the various techniques to acquisition combination depending upon the tactical overlap with the existing company and require for cultural autonomy; 3) Recognizing when to stop acquisition programs as they can rapidly take a life of their own.
Subjects: Mergers and acquisitions; M&A; Acquisition integration; Strategy; Facilities services industry
Settings: Global; Denmark (HQ) ; Facilities services ; DKK 28,000 (in 2000) ; 2000
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