This note looks at four key aspects of organizations in order to help students develop effective working point of view and decision-making skills related to operations. The main components of operating systems are given, and the main problem for the operations manager, activities, systems and tools to help diagnose and resolve common problems operations.
This is part of a set of cases Ivey and technical notes written for the introductory-level courses. "Hide
by John S. Haywood-Farmer of 36 pages. Publication Date: October 24, 2008. Prod. #: 908D06-PDF-ENG