This case focuses on a business training and consulting companies consider if it is to invest in new technologies, virtual training as part of its growth strategy. The decision could significantly affect the nature of face-to-face business training company, change historically successful business model, and affect long-term plans for growth. Intertech was founded in 1991, and provided technology training and consulting services to a wide range of clients, primarily in Minnesota. Intertech CEO and Founder, Tom Salonek, was to assess the next steps to achieve the company's growth objectives. Although the decision to spend $ 25,000 did not have significant financial, virtual training solutions should be considered from the various operational and strategic perspective, because its impact on the business model in Intertech "Hide
by Kathleen S Burns, Paula S Weber Source: North American Case Research Association (NACRA) 16 pages. Publication Date: March 1, 2012. Prod. #: NA0174-PDF-ENG