The new knowledge management system integrated Consulting, seemed to represent a solution that will allow companies to use their resources. Installing it and get people to use it, however, there were two separate issues. This case is treated as employees should be encouraged and rewarded for using this system. It is most suitable for graduate and executive classes in technological innovation. "Hide
by PJ Guinan, Valerie Mulhern, David Wylie Source: Babson College 15 pages. Publication Date: September 20, 1999. Prod. #: BAB009-PDF-ENG
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