Few recent business trends have got as much attention as the practices of offshoring and outsourcing. Many cases of failed outsourcing contracts imply the tactical use of outsourcing may not be as beneficial as some believed, and hidden costs are often cited as a chief source of failure.
By using tactical frameworks which will expect the hidden costs of outsourcing a business leader can innovate the sourcing practices of his organization. The writer argues for its broad use and offers such a framework.
PUBLICATION DATE: November 01, 2007 PRODUCT #: CMR389-HCB-ENG
This is just an excerpt. This case is about STRATEGY & EXECUTION