The case takes place in early 2008. It exemplifies the remarkable use that information technology is made of by Cirque du Soleil. The case is predicated, in part, on the keynote speech that Danielle Savoie - who was then Vice-President of Information Technology and Knowledge Management at Cirque du Soleil - gave at the International Conference on Information Systems (ICIS) in Montreal in the month of December 2007.
The instance is structured round the touring show life cycle and describes how information technology supports the whole process involved in designing, creating, staffing and diffusing shows at Cirque du Soleil. The case presents vital infrastructure and programs and offers insights into how IT may support the vital functional processes in an innovative, creative and arty organization.
PUBLICATION DATE: December 18, 2012 PRODUCT #: HEC039-HCB-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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