Neelkanth Drugs Pvt. Ltd. (NDPL), one of the leading pharmaceutical distributors in Delhi, was making plans for additional growth, and the dynamic nature of the business was leading this small- and medium-sized enterprise towards implementing an enterprise resource planning (ERP) system. The head of information technology of the company's had prepared a whole report on the many ERP alternatives available for NDPL and presented it to the chief executive officer (CEO).
According to this investigation, cloud-established ERP was the best option out of the many alternatives available. The CEO was indecisive because of NDPL's past cloud experience, which had been unsatisfactory and disruptive, to say the least. The CEO pondered whether it'd make sense to go for a cloud-based ERP solution, or whether it'd make more sense to look for an alternative that might not be as cost-effective but that would entail less risk.
PUBLICATION DATE: August 22, 2014 PRODUCT #: W14392-HCB-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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