Indianapolis Mayor Stephen Goldsmith introduces competition to provide city services and the introduction of new tendering procedures and methods of work in the Department of Transport. Exhibits show how practices have changed, and work control procedures for monitoring and calculating costs. "Hide
by William J. Bruns, Jr., Roger Atherton Source: Harvard Business School 19 pages. Publication Date: February 14, 1996. Prod. #: 196099-PDF-ENG
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