Describes the efforts of manufacturers of scientific instruments for the implementation of new methods for managing the development of new products that its leaders learned in school business seminar at Harvard University. Leaders left the seminar pleased to implement a new way of working, but through a series of logical steps, apparently, got a little done. "Hide
by Clayton M. Christensen Source: Harvard Business School 18 pages. Publication Date: January 2, 1997. Prod. #: 697058-PDF-ENG