This case explains the execution of a company intelligence job in a South American holding made up of Chilquinta Energía, the third-largest supplier of electrical power in Chile and among the leading energy business in Latin America, Energas S.A., which disperses gas to 34,000 clients in Chile, and Tecnored, an energy service business.
Balanced scorecard principles are hard to put in location and the Chilean group chose to embrace a tough and initial technique: to carry out the bsc and find out without the conventional leadership of external consulting. Regardless of the success of the execution, the case lays out the persistant obstacles confronting this kind of multi-functional task.
PUBLICATION DATE: May 15, 2010 PRODUCT #: HEC106-PDF-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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