This note explains how the dynamics of identity are at the heart of many of the observed inter-personal problems that the team encountered, ranging from a lack of involvement and low involvement to misunderstandings and dysfunctional emotional conflicts. This provides a basis for understanding how to recognize and treat the problem of identity in teams, including sections devoted to communicating personality impression formation and the consequences resulting from the level of alignment between people of other identities and impressions of them. Schemes of action steps managers can take to increase the level of interpersonal comparisons in their teams, which should, in turn, makes them more effective teams. "Hide
by Jeffrey T. Polzer, Hillary Anger Elfenbein 10 pages. Publication Date: February 6, 2003. Prod. #: 403095-PDF-ENG
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