International Services Group (ISG) has become a leading accounting solutions provider due to proactive approaches pursued by the local subsidiary. Along with this success, the company’s also encounters few challenges and now the CEO of ISG wants to incorporate a change through a global accounting software program, which would ultimately transform the company into a worldwide integrated from a locally responsive structure.
The. case follows the inefficiencies in a video-conferencing format that is used for the implementation meeting, which caused the failure. It also demonstrates the managerial perspective of the change along with the issues in hierarchical, cultural, functional, and geographic domains because of the unmatched specific leadership style.
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