Hitting The Brick Wall: The Challenge Of Finding More Food Services Workers Harvard Case Solution & Analysis

Hitting The Brick Wall: The Challenge Of Finding More Food Services Workers The case solution  

• Due to Health and Safety requirement, there were few restrictions for hiring new employees because of no availability of facilities around the plant site
• The referral program initiative at the OPG failed due to the differences between the two groups of workers.
• Long screening process was the major demerits on the candidate which led-employee to quit their job before first shift.

Opportunities:

• Investing more on innovating technologies and research & development activities help Sodexo have good market knowledge to avoid loss through customers’ changing preference and requirements.
• It has great opportunity to integral its operations within the sites can help them to reduced cost and boost efficiency, and less time consuming within the employees
• Through expending its business at social site network,it attracts new opportunities which help to generate more sales and ensure strong presence online.

Threats:

• Due to the shortage of skilled labor in the market can make hard for Sodexo to attract candidate with complete set of abilities.
• The company threats could be environmental patterns as it offers food and facilities. It could draw the negative exposure and comments from the environmentalists which influences the brand equity in the highly competitive market.

Alternatives

Alternative 1:

The company should adopt comprehensive approach in which management should shift its manual work into technological innovation.

Pros:

1. This will allow the company to perform more operations quicker than expected. Such as from sharing drives to messages, coordination, and big projects execution of business measures have become quick and hustle free.
2. It will also allow the company to communicate each worker in remote locations.
3. It will also allow company to cater number of employees in lesser time, which can utilize the time saved for other important activities.

Cons:

1. This will make the company to invest heavily in the technology, creating tug of war between the management and innovation.
2. In addition, this will also make the company cause completed failure in business through minor mistake in operations.
3. This will make the company’s operations more efficient but could make employee lazy because of extremely dependable on it.

Alternative 2:

The company should pursue to invest in existing employee’s emotional intelligence and in leadership development.

Pros:

1-         This will make the management to support employees by creating connection and motivation and help them to reduce stress in tough situations.

2-         This will make the management to gain more rapid employee positivity and performance which help them to work calmly under pressure.

3-         In addition, this will also allow the company to increase employee’s functionality in sufficient time.

Cons:

• This will only enhance employee’s morale but could have decreasesfewdriving forces to cater thousands of employees per day.
• This can be use in a negative way to manipulate employees which can stifle their collaboration, and innovation and create aggressive and passive communication.
• This will make employees take their voice and doesn’t lead to diversity in thought and professional growth.

Recommendation and Implication

By analyzing the overall strategy, it is recommended that the company should pursue the second alternative of pursuing to invest in existing employee’s emotional intelligence and in leadership development. It is due to the fact that by applying the second strategy.........................

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