This case is a good example of the design and implementation of the management control process that got out of hand, and probably not necessary. For the analysis of design issues, we have to distinguish between strategy, management, monitoring and control tasks. For the analysis of the implementation process, we have to take an organizational point of view of behavior. Thus, the case can help the instructor to deliver management control in a broad organizational context. "Hide
by David W. Young Source: The Crimson of 7 pages. Publication Date: 08 Oct 2012. Prod. #: TCG133-PDF-ENG
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