As per this Darden case study, in the year 2004, there were 50 million non-English speakers in the United States and an additional 22 million who'd marginal English ability. Many had no health insurance or access to low-cost, affordable health care. This case describes the predicament faced by Jim Zimmerman, the executive director of the Illinois in 2004 -based Health Reach clinic, which served the region's uninsured poor, in deciding what initiatives to continue backing.
One of these was Health Care Accessibility by Language Advocacy (HABLA), a medical interpretation plan was developed in 2001 to act as a bridge between the language barrier between the volunteer medical staff and their Hispanic patients, many of whom spoke little or no English. Zimmerman's funds were tight, although this had demonstrated an invaluable system.
PUBLICATION DATE: February 29, 2008 PRODUCT #: UV1152-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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