In 2011, HCLT ERS (Engineering-R & D Services), Division HCL Technologies, the global IT services company headquartered in New Delhi, India, had to develop a plan for the next year for engineering Out Of The Box (EOOTB) business concept, which was launched in 2009, converted the opportunity to create a separate "16 productized solutions" and to attract new and old customers for new services revenue. Productized solutions were heavily dependent on IT-based platform solutions and services. Executive Vice President, Global Sales, Technology and Research Services (ERS), HCL Technologies, and EOOTB team must consider the possibility of interaction with the user, which can be obtained from ERS EOOTB in connection with its customers and its ecosystem (partners, employees, third party providers ). "Hide
by Barbara L. Marcolin, Ramasastry Chandrasekhar Source: Richard Ivey School of Business Foundation 16 pages. Publication Date: May 15, 2012. Prod. #: W12018-PDF-ENG
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