In the month of July 2007, Mark-Hans Richer became Harley-Davidson's first chief marketing officer. Its riders were aging, which the corporation saw as an existential danger. Even though Harley Davidson had maintained a commanding share of the heavyweight motorcycle market for the previous decade and had a record sales year in 2006, it needed to take new action to keep up its enlargement.
Richer desired to give a brand new generation of riders as well as a more wide-ranging customer base, all without trailing present Harley Davidson customers. He also understood that he could barely relax: an entire new product development cycle would take a minimum of four years as well as the average tenure of a CMO in 2007 was just 27 months.
PUBLICATION DATE: May 13, 2013 PRODUCT #: KEL742-HCB-ENG
This is just an excerpt. This case is about SALES & MARKETING