Hanging Up the (Old) Phone: IP Communications in 2004 Harvard Case Solution & Analysis

Hanging Up the (Old) Phone: IP Communications in 2004 Case Solution

The essential shift in the telephony service that Voice over Internet Protocol (VoIP) portended affected several constituencies. These same suppliers may also reap the benefits of VoIP by using it to enter new marketplaces.Other businesses that previously had nothing related to telephony could become VoIP telephone service suppliers: For example, the required applications codes were written into the XP operating system of Microsoft through its Instant Messaging attribute. Nevertheless, Internet Protocol communications signified a fundamental challenge to the intricate web of state and national regulations that regulated telephony. This is because VoIP wasn't tied to actual telephony networks in particular geographic regions, it raised the question of whether state or national regulators would have authority over VoIP services and authority would be exercised.

This is just an excerpt. This case is about  TECHNOLOGY & OPERATIONS

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