Description of the organization and activity of Handleman Co, a mediator in the music industry who buys music and resells it to mass retailers such as Wal-Mart. The company provides distribution, inventory management, retail and category management to its retail customers. He differentiates itself by tracking trends in the music industry and to ensure that the trends in music popularity translate into a corresponding range in every store. Describes changes that Handleman did the organizational structure, processes and systems to support the business. Describes the challenges facing the entertainment division president in light of increasing product distribution, pricing pressures, the need for growth, and the advent of online music. "Hide
by Janice H. Hammond, Kevin Dolan Source: Harvard Business School 30 pages. Publication date: April 14, 2005. Prod. #: 605024-PDF-ENG
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