The night before the launch of space shuttle Challenger, officials from Morton Thiokol (Solid rocket manufacturer) and NASA have taken part in a conference call to discuss whether to postpone the launch of the shuttle because of predicted temperatures at Kennedy Space Center. This case provides background on the history of NASA's shuttle program, the engineering firm and Thiokol Thiokol SRB, and the O-ring expert Roger Boisjoly, who was firmly convinced that the shuttle will not run. "Hide
by Amy C. Edmondson, Laura R. Feldman Source: Harvard Business School 13 pages. Publication Date: October 15, 2002. Prod. #: 603068-PDF-ENG