Describes Gretchen ("Greta"), founder of Gretta Monahan and management company, which has grown to five locations - salons, day spa, and trendy boutiques - and $ 10 million in annual revenue in 10 years. Monahan role as presenter of history Makeover TLC has brought significant positive publicity, but by diverting the attention and time from her business. The focus is on the leadership challenges facing the entrepreneur when the business grows to the point where the systems, facilities, and controls needed to manage the business. "Hide
by Linda S. Doyle Source: Harvard Business School 11 pages. Publication Date: January 11, 2005. Prod. #: 405078-PDF-ENG