Granite Rock is an extremely well-run company and consistently market share in the commodity business dominated by multinational giants, despite a 6% price premium. The case contains a brief history of the Granite Rock since its inception in 1895 until 1992, when the company received the Malcolm Baldrige National Quality Award. Makes it possible to observe the ideology of the company, which has set its value to a company. Discusses the inner workings of Granite Rock, which is rich in tools and management techniques that control the organization to continuously improve important aspects of their business. The entire organization and management is driven by passion to the process of continuous improvement. Shows how the processes and mechanisms can be institutionalized, so that the company can become an exciting and dynamic "ticking clock". "Hide
by James C. Collins, Dave Witherow Source: Stanford Graduate School of Business 29 pages. Publication Date: January 1, 1992. Prod. #: SB132-PDF-ENG
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