Worldwide travel company closely exposed to the risks of natural and man-made disasters. How to organize a business to succeed, she must on an almost daily basis to cope with hazards ranging from minor mishaps to large-scale disasters? Alan and Harriet Lewis has built a successful travel company based on their idea of "extreme competitive advantage" - and one of their key skills to be fast and effective response when travelers on one of his trips are exposed to flood, famine, pestilence, disease, earthquakes, tsunamis, terrorism and other threats to discover. What is the best way to organize such a way as to be able to react quickly, reliably, flexibly and adaptively when problems arise? "Hide
by Herman Leonard B Source: HBS 22 pages. Publication Date: March 12, 2011. Prod. #: 311105-PDF-ENG
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