Grainger is a distributor of MRO (maintenance, repair, and businesses) equipment, based in the USA. Grainger was raising the volume of private-label goods, which match with price points and offer higher margins.
These private label products were sourced mainly from China, by a separate business unit (Grainger Global Sourcing, or GGS) within Grainger. The GGS network, as of 2008, had significant cost inefficiencies. Moreover, the network was not well-suited for increasing worldwide sales of the private label products. The task in the case is to re-engineer the supply chain to improve efficiencies and better position Grainger for international increase.
PUBLICATION DATE: December 08, 2010 PRODUCT #: W90C84-HCB-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS