The tremendous growth of information technology (IT) and information technology enabled services (TIES) company in India, and, in particular, in Hyderabad, led to the creation of Indian and multinational companies. With a large number of employees and thousands of square feet of office space, the company recognized that the maintenance of their premises was not part of their core competencies and external demands of their households, creating a new industry. A single mother, who could not make ends meet on her salary as director of the college food grabbed a tiny opportunity to provide cleaning services for the office Towers Cyber Oracle in Hyderabad, and for 10 years, created the Golden Star in the third largest cleaning services in the city, with more than 2,000 employees. Maintaining its strong personal ethical values, it has built a young, professional team and maintain high standards of professionalism and quality of service. The housing is at a time when it faces the typical dilemma of organic growth: take the union office functions, such as maintenance of electrical and mechanical equipment - a growing trend in the industry, expand geographically to manage their clients offices in several cities.; or to make a huge sum of money just selling the business she built from the ground upGolden Star Case Solution
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by S. Ramakrishna Velamuri, Rishi Raj Kanoria, Anuj Srivastava, Nandita Narayan, Deepti Singh, Jaydev Thampan Source: Richard Ivey School of Business Foundation 11 pages. Publication Date: January 4, 2011. Prod. #: 910M98-PDF-ENG
