The catastrophe created a lot of short-term work for GlobeOp, but in addition a reduction in sales as funds shrunk and assets under administration (AuA) fell (the business's revenue was heavily dependent on AuA). As investors insisted on increased transparency and independent fund administration, it also created opportunities. This case describes the response of GlobeOp to the turmoil of 2008-2009. The company focused on efficiency and client satisfaction, and by 2010, AuA and earnings were at record levels. GlobeOp faced new challenges. It was starting to diversify beyond hedge funds, which created selling and marketing challenges. The organization was also developing, having went beyond its foundation group, but still heavily controlled from the top.
PUBLICATION DATE: April 08, 2011 PRODUCT #: OD6C-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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