This circuit can be used to help students understand and document their conversations feedback. In the course of giving or receiving feedback, we often become so involved in what we say or what they say to us that we do not reflect on the quality and effectiveness of communication. Although designed to accompany the technical note "Feedback" (UVA-OB-0746), the graph is useful for many other materials for assessing performance.
This Darden study. "Hide
by Erika H. James, James G. Clawson Source: Darden School of Business 2 pages. Publication Date: November 15, 2007. Prod. #: UV0793-PDF-ENG