The newly appointed dean of the business school seeks to turn the South American process of learning from the traditional method of one lecture, which is actively involved students and contributes to the development of critical management skills, attitudes and outlook. To be successful, a number of organizational processes must be changed, and strong alliances to be established with key members of the faculty, administrative staff, alumni and students. "Hide
by Thomas R. Piper, Gustavo A. Guerrero, James L. Heskett Source: Harvard Business School 8 pages. Publication Date: July 22, 2004. Prod. #: 805007-PDF-ENG
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