General Manager’s Operational Challenge: Managing Through People Harvard Case Solution & Analysis

General Manager's Operational Challenge: Managing Through People Case Solution

Emphasizes and explores a general manager adds value to the company at the functional level by managing through individuals.
Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers and ends with speculation on how the employment contract is essentially changing.

This is just an excerpt. This case is about  LEADERSHIP & MANAGING PEOPLE

PUBLICATION DATE: May 29, 1996

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