He was an outsider in an extremely insular company who had no significant managerial or administrative expertise. In this video, Loveman converses his meaning of succeeding, his strategy for reaching it and how considered that she or he was a better candidate for the COO position than Loveman was.
He talks about relationships that are critical and the way to serve those relationships on a daily basis so that key individuals do not feel marginalized or cut out. Loveman additionally describes that as one moves into senior positions, he or she has the luxury of relationships not working. Senior executives are responsible for making relationships that are critical work so that the company is well served.
PUBLICATION DATE: January 27, 2012 PRODUCT #: OB45V1-VID-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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