Gary Loveman, a former assistant professor at Harvard Graduate School of Business Administration, became Chief Operating Officer of Harrah's Entertainment in 1998. He was an outsider in a very insular company who'd no major administrative or managerial expertise.
In this video, Loveman discusses how he was profoundly unqualified for the position and what he did to conquer the challenges that the firm and he faced. He talks about focusing on critical relationships that had to be successful and on activities that would drive operation in the near term. Loveman additionally investigates what he managed to achieve at Harrah's and why people follow a leader.
PUBLICATION DATE: January 30, 2009 PRODUCT #: OB45V9-VID-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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