The owner of the eatery in London, Ontario of Garlic must make some fast decisions to ensure the high sales of her first month figures would translate into long-term success. She must enhance the present dinner reservation system to ensure customer satisfaction. Other options suppress or to fulfill demand contain price or expansion increases.
Operationally, the food is as cold as customers anticipate and two options to solving this issue - buying a plate warmer or hiring a bus man - are examined. Cost benefit analysis, together with their impact on the financial statements, have to be elaborated.
Learning Objective:
In making operational decisions to exemplify the utilization of business aims, process evaluation, and task analysis.
Significant decisions are needed to ensure continuance of its success, to exemplify that, even for a young and successful business.
Publication Date: 06/12/1995
This is just an excerpt. This case is about Finance
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