Focuses on the management style of Fred Henderson in the context of a relatively stable business environment in the Xerox Corporation. To be contrasted with the case, Ren Zaphiropoulos and videotape, the next day with Ren Zaphiropoulos (9-881-501), which are suitable for a dynamic environment. "Hide
by John P. Kotter Source: Harvard Business School 8 pages. Publication Date: December 1, 1979. Prod. #: 480043-PDF-ENG