On a large advertising agency, the campaign focus on the major problems developing in the last minute, and the campaign has to be redone. Control manager must determine what went wrong, who is to blame and what to do about it. "Hide
by David H. Maister, John P. Foote, Sean Doyle Source: Harvard Business School 18 pages. Publication Date: December 1, 1980. Prod. #: 681060-PDF-ENG
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