Jim McCusker should guide the group decision-making process to obtain input and buy-in from key people in California, Mexico and Austria to choose plant IT systems to Flextronics. McCusker is the manager of Flextronics "for the project Microsoft Xbox. Geographical distance and time pressures make it difficult for all stakeholders to gather in person in one place. In the company culture that values quick, decisive action, McCusker wonders whether he has the right to decide himself and, if not, how it should include other parties who are deeply interested in the result. "Hide
by Jeffrey T. Polzer, Alison Berkley Wagonfeld Source: Harvard Business School 20 pages. Publication Date: 12 February 2003. Prod. #: 403090-PDF-ENG