After nine years of leading the First Community Bank (FCB), a unique company BankBoston targeting low-and middle-income countries, and is finally getting the recognition and respect for its efforts, Gail Snowden must again face the problem of justifying the value FCB, at this time, under the umbrella group, Community Banking Group (CBG), formed in 1996 due to the merger with BayBank, it must justify that the new parent company, Fleet Bank. The successful integration of CBG / FCB in the main organization, Snowden faces many organizational and cultural barriers.
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by Rosabeth Moss Kanter, Daniel Galvin Source: Harvard Business School 14 pages. Publication Date: January 25, 2001. Prod. #: +301086- HCB-ENG