What happens when tensions develop between two people you value in your organization, and they come to you for advice? David Walker was a senior attorney in a busy law practice white shoes. During a particularly stressful time, Walker became a member in the office of a dispute between his trusted administrative assistant, Susan Emson and respected colleague, Ramya Kumar. He spent many hours listening to both sides tell their stories, and remained with the upcoming sense that he had no answers. As he's ever going to help two people he admired much work out a compromise between their very polar positions? As the dispute to get to the point? Housing provides opportunities to explore the sources of interpersonal conflicts, the causes of escalation and distribution methods, and its solution.
This Darden study. "Hide
by Martin N. Davidson, Gerry Yemen Source: Darden School of Business 5 pages. Publication Date: Mar 03, 2005. Prod. #: UV0647-PDF-ENG
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