Financial Services at Falabella (A) Case Solution
This is just an excerpt. This case is about FINANCE & ACCOUNTING
PUBLICATION DATE: September 01, 2016
In 2010, the board and senior management group of Falabella, a leading merchant with operations all over Latin America, dealt with options about exactly what to do with its financial services department. More than 4.5 million clients had CMR charge card that could be utilized in Falabella shops, and Banco Falabella took on other banks by providing individual banking services. The case covers a number of the essential concerns the leaders of the company dealt with, consisting of whether to enable charge card holders to utilize their cards for acquisitions beyond Falabella shops, whether to establish individual banking services even more, and whether to make significant modifications to the technique or to leave business.