As the market grew, disposable incomes climbed, driving lifestyle and demographic changes and fuelling aspirations. The Ferns N Petals chain tapped franchisees vigorously.
In a market that was mostly unorganized and localized, the company successfully convinced prospective franchisees to become part of the chain of nationwide branded stores. However, Ferns N Petals' business model confronted numerous challenges - including sustaining and creating volume increase for franchisees while continuing to widen and deepen its retail footprint and replicating its model in the high priced, highly skill-oriented and competitive wedding section. V.V. Gopal is affiliated with University, Bangalor. Balakrishnan Kondath is affiliated with IBS Business School.
PUBLICATION DATE: January 28, 2015 PRODUCT #: W14652-HCB-ENG
This is just an excerpt. This case is about SALES & MARKETING