This technical note outlines the basic skills needed to give and receive feedback effectively. It is most appropriate to help managers practice ways to deal with feedback. These solutions minimize defensiveness and increase the likelihood that feedback, whether positive or negative, will be valid.
This Darden study. "Hide
by Martin N. Davidson Source: Darden School of Business 3 pages. Publication Date: August 28, 2001. Prod. #: UV0417-PDF-ENG