Set in 2000, the case provides a comprehensive analysis of transportation logistics and FedEx internal applications integrated logistics. FedEx demonstrates the shift from "physical" to "information and value-added services" in the e-commerce environment. Perfect scenario to discuss whether companies should focus on their core competencies or seek vertical integration forward and provide comprehensive services. Also addresses issues that companies face when they want to turn out of the ordinary in the e-business model. "Hide
by Ali F. Farhoomand, Pauline Ng Source: University of Hong Kong, 21 pages. Publication Date: January 1, 2000. Prod. #: HKU098- PDF-ENG
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