Described measures taken to implement and manage a successful mentoring program officer of the Federal Reserve Bank of Chicago. Cultural changes in the bank provided the context from which the program has grown. The case describes the development of the program, highlighting the design principles of the key to the success of the program and its implementation, and the first results after nine months. Program Manager Amy Rubinstein and executive sponsor Jack Wixted is how to expand the successful program to include more employees, while maintaining the key elements that contributed to the success of the program. "Hide
by David Thomas, Gina M. Carioggia Source: Harvard Business School 15 pages. Publication Date: July 19, 2002. Prod. #: 403019-PDF-ENG
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