Mill manager Carl Adelman finds that a group of top managers will soon visit the Tiger Creek plant to learn more about the success of the newly implemented system for tracking expenses. The system was installed on two paper machines, to give employees real-time cost data will allow them to optimize the manufacture of paper. Impressive savings from operational improvements made by paper machine operators, and it is engaged in corporate attention. However, the savings rate seems to have stabilized. Andelman to find out why up to VIP visit. "Hide
by Shoshana Zuboff, Gloria Bronsema Source: Harvard Business School 23 pages. Publication Date: Dec 07, 1984. Prod. #: 485057-PDF-ENG