The owner / operator is considering the recommendations of solarium tanning distribution business consultant he recently bought. The owner knew that the interior improvements needed when he bought it, but he was not sure he wanted to act in it. Tanning consultant submitted the owner several options. The owner must decide whether he wants to just update your current tanning equipment or acquire new units. Students will become familiar with the operational issues in the services sector, and will understand the importance of customer needs when buying new equipment in service. They will also perform trade-off analysis based on qualitative and quantitative factors. "Hide
by John S. Haywood-Farmer, Jenni Denniston Source: Richard Ivey School of Business Foundation 8 pages. Publication Date: March 29, 2006. Prod. #: 906D08-PDF-ENG
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