Over the past quarter century, the field of social cognition has documented a number of ways in which individuals and groups tend to make typical mistakes when evaluating others. This note examines how these trends are difficult to negotiate and resolve conflicts, by exaggerating the differences between people, and exacerbates the cycle of escalation. This note highlights the assimilation of information bias. In addition to the study of basic research in these areas, including a discussion of "naive realism", a number of organizational examples to illustrate the various phenomena. Finally, the requirements on how to avoid these problems are offered. "Hide
by Robert J. Robinson, 7 pages. Publication Date: February 6, 1997. Prod. #: 897103-PDF-ENG
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