The supervisor of operations and customer service at a branch of financial services institution is considering his options following the third cash deficit, totalling nearly $5,000, within a two-month span. Hoped-for promotion and his career depended on efficiently managing this situation.
PUBLICATION DATE: July 21, 2010 PRODUCT #: 999C25-HCB-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT.