The World Bank provides IT services (communications, applications, video conferencing, sharing of knowledge, distance learning, information sharing, client trade, crisis management, etc.) on a global basis, the poorest countries in the world by satellite. This case covers the bank's global business transformation strategy and the role that it plays in this vision. Cover and strategy issues and conveys a sense to use it to reduce the digital divide globally, while summing up the evolution of the IT strategy of the bank and from 1995 to 2003.
To enhance their effectiveness, color cases should be printed in color. "Hide
on F. Warren McFarlan Source: Harvard Business School 30 pages. Publication Date: November 6, 2003. Prod. #: 304055-PDF-ENG