The venues where workers can voice dissatisfaction satisfaction, and their experiences together with the organization have been limited to internal communication systems that sanctioned and are orchestrated by the corporation. Yet, social media such as Facebook, Twitter, and LinkedIn, as well as sites and instant messaging, now enable employees to deliver messages to hundreds as well as 1000s of people having a few keystrokes. . . Messages that may or may not be desirable to or sanctioned by the business.
Proper management of employee voice begins with understanding its purposes: articulation of person dissatisfaction, demonstration of partnership, contribution to management decision making, and expression of collective bargaining. These expressions of voice managed and can be directed to your tactical edge when organizations give an effective organizational circumstance along with the appropriate mechanisms for workers.
PUBLICATION DATE: May 15, 2014 PRODUCT #: BH612-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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