Embracing Realism and Recognizing Choice in IT Offshoring Initiatives Harvard Case Solution & Analysis

As more and more companies move operations offshore countries that are located remotely from their home base of operations, the initial benefits of doing this step is increasingly constrained by the realities on the ground. For firms contemplating offshoring today, it is important to weigh the advantages and disadvantages of, or extension of this strategy in the light of what we now know. Generally speaking, successful offshoring should begin with an understanding of the market and competitive pressures that encourage offshoring, and then build on the recognition that these pressures can be solved using or changing offshoring options currently practiced. Our discussion of these issues based on the analysis of offshoring IT services Fortune Global 500 companies in areas such as software development and business processes that support customer interaction. "Hide
by Joseph Lampel, Ajay Bhalla Source: Business Horizons 12 pages. Publication Date: September 15, 2008. Prod. #: BH295-PDF-ENG

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